We’re hiring an IT Support Specialist to provide remote Tier 2 technical support to clients across Europe. You’ll handle escalated tickets, perform diagnostics, assist with system configurations, and maintain user environments. Candidates should be comfortable working with Windows and Mac systems, SaaS platforms, and remote desktop tools.
Excellent communication skills are a must, as you’ll interface with international clients, helping them solve technical issues efficiently and professionally.
Job Category: IT Support
Job Type: Full Time
Job Location: Gjakova Remote